These projects made a difference.
ANZ Shareholder Review 2015
Amy Gillett Foundation — Illustrated Rules
ANZ 2014 Shareholder Review
Clover Moore Website
Origin 2013 Reporting Suite
ANZ 2013 Review Suite
DiUS Technology Report 2014
Sylvia and Charles Viertel Foundation
Victorian Comprehensive Cancer Centre
Rapid Twitter Widget
Online Services Review
Bivouac for iOS
ANZ Shareholder & Sustainability Review 2012
Origin Energy 2012 Reports
Jemena Smart Meter Portal
Ghostwriter WordPress Plugin
The Taylor iPhone Application
The rollout of Victoria’s officially titled ‘Advanced Metering Infrastructure’ (known to most as ‘Smart Meters’) has caused its fair share of public grumbling; not the least being that customers wanted access to the data their meters were collecting. This was one Smart Meter issue a forward-thinking energy distributor – Jemena – was ready to tackle right off the bat, so they went about assembling a team of engineers, developers and design experts to get it all happening.
DiUS brought this project to Floate Design Partners. Together, our job was to create a portal website so Jemena users could monitor their electricity usage in near real-time and receive feedback on energy-saving decisions.
Through the portal, customers would also have the power to set energy-use goals and compare bill costs if they changed to different tariff plans—all very customer-focused and sensible stuff, into which we were thrilled to sink our professional teeth.
The main challenge was to make sure this portal took the term ‘user-friendly’ to new heights. It had to be accessible to all Jemena customers, so that meant accommodating people with many differing levels of web literacy – from a 15 year-old computer geek to old Aunt Maisy who still thinks a ‘mouse’ is a pest (and other such clichés).
As with all new technologies, Smart Meters had been something of a contentious issue for most people and the media, so the portal needed to demonstrate the advantages of smart meter usage, making a solid case through experience for the conversion from analogue meters.
This was a huge challenge in itself, but we were up to it.
We put our heads together with DiUS and designed a portal that came specifically from a consumer’s point of view, which, we believe, is the secret to its success.
The portal features:
Mission accomplished: Floate successfully delivered a web portal design that offered a gentle introduction into the concept of Smart Meters.
Customers are now benefitting from our simple navigation – as well as the ability to view usage on a daily basis, as opposed to quarterly, and enjoy greater control over their electricity usage in a cost and environmentally-conscious manner.
Jemena is very happy with the results, and so are we.